Terms & Conditions for the Supply of Products
PLEASE READ THESE TERMS CAREFULLY BEFORE PLACING AN ORDER
This page outlines the terms and conditions on which we supply our products to you through our website. By using Kaftaniat.com, you agree to be bound by these terms, along with our Privacy Policy. If you do not agree to these terms, please refrain from using our website or placing an order.
1. General
These terms apply to all purchases made on Kaftaniat.com. They govern your use of our website and your purchase of products from us.
2. Your Status
By placing an order, you confirm that:
- You are at least 18 years old.
- You are legally capable of entering into binding contracts.
3. Contract Formation
Your order constitutes an offer to buy a product. All orders are subject to acceptance by us. Once we confirm your order via email, a contract between you and Kaftaniat is formed.
4. Payments
We accept secure online payments. Orders will only be processed once payment is successfully received.
5. Import Duties
If you are ordering from outside our base country, your order may be subject to import duties and taxes. These charges are your responsibility.
6. Shipping & Delivery
We aim to deliver all orders as quickly as possible. Delivery times and costs are outlined during checkout and vary depending on location. We are not responsible for delays caused by courier services or customs.
7. Returns & Refunds
If you’re not satisfied with your purchase, please review our Returns Policy. Returns must be initiated within a specified period and items must be in their original condition.
8. Order Cancellations
You may cancel your order before it is shipped. Once shipped, cancellation is not possible, but you may initiate a return upon receipt.
9. Refused or Uncollected Packages
If a package is refused or not collected and returned to us, we reserve the right to deduct shipping and return costs from your refund.
10. Complaints
If you have any issues or concerns, please contact our customer service team. We aim to resolve complaints quickly and fairly.
11. Written Communications
Applicable laws require that some of the information or communications we send to you be in writing. By using this site, you accept that communication with us will be primarily electronic.
12. Trademarks
All brand names, logos, and trademarks displayed on this site are the property of Kaftaniat or its partners. Unauthorized use is strictly prohibited.
13. Changes to Terms
We may revise these terms at any time by updating this page. You are advised to check this page regularly to take notice of any changes.
